Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, booking, purchasing, or otherwise using this Website, you agree to be bound by these terms, policies, and any other notices published on the Website from time to time. If you do not agree, please do not use the Website.

2. Business Details

SoulScriptJourney.com is owned and operated by Aditi Kothari.

Email: mindsetcoachaditi@gmail.com

Phone: +91 9324930315

Indian e-commerce rules require an e-commerce entity to prominently provide its legal name, principal geographic address, website details, and contact information, including grievance contact details.

3. Nature of Services

SoulScriptJourney.com provides mindset coaching, personal growth support, workshops, sessions, educational content, and related digital resources. All services are offered for educational, informational, and self-development purposes only.

4. No Professional Advice

The services and content on this Website do not constitute medical, psychiatric, psychological, psychotherapy, legal, tax, financial, or other professional advice. Coaching is not a substitute for therapy, diagnosis, treatment, or crisis intervention.

5. Eligibility

By using this Website, you represent that you are at least 18 years old and legally competent to enter into a binding contract under applicable Indian law. If a minor accesses the Website, such use must be under the supervision and consent of a parent or legal guardian.

6. User Responsibility

You acknowledge that coaching outcomes depend on personal effort, consistency, individual circumstances, and factors beyond our control. No guarantee is made regarding any specific emotional, personal, professional, business, or financial outcome.

7. Bookings and Payments

All bookings are subject to availability. Fees for services, programs, workshops, digital products, or sessions must be paid in full in advance unless otherwise agreed in writing. By making a purchase, you authorize the applicable payment gateway or processor to charge the amount displayed at checkout.

8. Explicit Consent

Any purchase, sign-up, or submission of personal information on the Website must be based on your clear and affirmative action. Indian e-commerce rules prohibit automatic consent mechanisms such as pre-ticked checkboxes for purchases.

9. Rescheduling and Missed Sessions

Rescheduling of live sessions may be permitted solely at our discretion and subject to availability. If you miss a session, arrive late, fail to attend, or fail to use a booked service within the applicable period, the session or service may be treated as consumed without refund, replacement, or extension.

10. Intellectual Property

All materials available on the Website, including text, brand assets, logos, graphics, videos, audio, worksheets, downloads, templates, program materials, and session content, are owned by or licensed to SoulScriptJourney.com and are protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, republish, sell, license, AI training, scraping, downloading, screen recording, uploading course material elsewhere, resale, commercial exploitation, create derivative works from, or exploit any Website content without prior written consent.

11. Permitted Use

You may use the Website solely for personal, non-commercial, lawful purposes. You agree not to:

• Share purchased content, private links, or account access with others.
• Record, copy, redistribute, or resell coaching materials or sessions without permission.
• Use the Website for unlawful, abusive, fraudulent, defamatory, or harmful conduct.
• Attempt unauthorized access, introduce malware, or interfere with Website functionality or security.

12. Testimonials and User Submissions

If you submit a testimonial, review, feedback, comment, or similar content, you grant SoulScriptJourney.com a non-exclusive, royalty-free, worldwide right to use, reproduce, publish, display, and adapt that content for marketing, operational, or promotional purposes, unless otherwise agreed in writing.

13. Confidentiality

Reasonable care will be taken to protect information voluntarily shared during coaching interactions. However, confidentiality is subject to technological limitations, legal requirements, lawful requests, and circumstances involving actual or suspected risk of harm.

14. Suspension or Termination

Access to the Website or services may be suspended, limited, or terminated at any time if there is a reasonable belief that these terms have been violated, payment obligations have not been met, or continued access may expose the business, platform, or other users to risk.

15. Limitation of Liability

To the fullest extent permitted by law, SoulScriptJourney.com shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive loss or damage arising out of or in connection with the use of the Website or services.

To the extent liability cannot be excluded, total liability shall be limited to the amount actually paid by you for the specific service giving rise to the claim.

16. Indemnity

You agree to indemnify and hold harmless SoulScriptJourney.com, its owner, employees, consultants, contractors, and affiliates from claims, losses, liabilities, damages, costs, and expenses arising from your misuse of the Website, violation of these terms, or infringement of any third-party rights.

17. Governing Law and Jurisdiction

These terms shall be governed by and construed in accordance with the laws of India. Subject to applicable law, the courts at Mumbai, Maharashtra shall have exclusive jurisdiction over any disputes arising out of or relating to the Website, services, or these policies.

18. Grievance Redressal

In line with Indian e-commerce compliance expectations, the Website should publish grievance officer details and maintain a grievance redressal mechanism; complaints should be acknowledged within 48 hours and redressed within one month under the Consumer Protection (E-Commerce) Rules, 2020.

Grievance Officer: Aditi Kothari

Designation: Grievance Officer

Email: mindsetcoachaditi@gmail.com

Phone: 9324930315

19. Force Majeure

SoulScriptJourney.com shall not be liable for any delay, interruption, rescheduling, reduced availability, non-performance, or failure to perform any obligation under these terms where such delay or failure results from events beyond reasonable control.

Such events may include acts of God, natural disasters, flood, fire, epidemic, pandemic, public health emergency, war, terrorism, civil unrest, strikes, labor disputes, governmental action, court orders, changes in law, failure of telecommunications or internet services, platform outages, power failure, cyber incidents, or other unforeseen events.

In such circumstances, the affected obligation shall be suspended for the duration of the event, and reasonable efforts may be made to resume performance as soon as practicable. Where a live session, workshop, programme, or digital delivery is impacted, the business may, at its discretion, reschedule the service, provide an alternate format or take another reasonable substitute measure, except where otherwise required by applicable law.

20. Changes to the Terms

These terms may be updated from time to time. Updated versions will be posted on this page with a revised effective or last updated date. Continued use of the Website after such changes constitutes acceptance of the revised terms.